We trace how cultural probes have been adopted and adapted by the HCI community. The flexibility of probes has been central to their uptake, resulting in a proliferation of diverg...
We interviewed 26 information architects about their work, their backgrounds and their perceptions of their roles as information architects. Our research aimed to identify and unde...
We describe questions that commonly arise in early-phase user research for new technology products concerning customer needs, priorities, and market definition. We suggest that me...
Christopher N. Chapman, Edwin Love, James L. Alfor...
A programming system is the user interface between the programmer and the computer. Programming is a notoriously difficult activity, and some of this difficulty can be attribute...
The usability of Free/Libre/Open Source Software (FLOSS) is a new challenge for HCI professionals. Although HCI professionals are working on usability issues in FLOSS, the CHI com...