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» Research methods for HCI
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124
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IWQOS
2001
Springer
15 years 8 months ago
Why Value Is Everything: A User-Centered Approach to Internet Quality of Service and Pricing
To create acceptable levels of Quality of Service (QoS), designers need to be able to predict users’ behaviour in response to different levels of QoS. However, predicting behavio...
Anna Bouch, Martina Angela Sasse
128
Voted
ACMDIS
2000
ACM
15 years 8 months ago
From Usability Lab to "Design Collaboratorium": Reframing Usability Practice
This paper presents an exploratory process in which three industrial usability groups, in cooperation with HCI researchers, worked to reframe their own work practice. The usabilit...
Jacob Buur, Susanne Bødker
91
Voted
BCSHCI
2008
15 years 5 months ago
Heterogeneity in the usability evaluation process
Current prediction models for usability evaluations are based on stochastic distributions derived from series of Bernoulli processes. The underlying assumption of these models is ...
Martin Schmettow
CSCW
2002
ACM
15 years 3 months ago
Voice-mail diary studies for naturalistic data capture under mobile conditions
Mobile technology requires new methods for studying its use under realistic conditions "in the field." Reflexively, mobile technology also creates new opportunities for ...
Leysia Palen, Marilyn C. Salzman
157
Voted
GROUP
2010
ACM
15 years 1 months ago
Why it works (when it works): success factors in online creative collaboration
Online creative collaboration (peer production) has enabled the creation of Wikipedia and open source software (OSS), and is rapidly expanding to encompass new domains, such as vi...
Kurt Luther, Kelly E. Caine, Kevin Ziegler, Amy Br...