In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
— While multicast has been studied extensively in many domains such as content streaming and file sharing, there is little research applying it to synchronous collaborations invo...
Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon...
Construction activities take place in what can be called a dynamic virtual organization (VO). VOs require a secure, reliable, scalable information infrastructure that allows colla...
Web search is often viewed as a solitary task; however, there are many situations in which groups of people gather around a single computer to jointly search for information onlin...