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» Resolving the productivity paradox
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VAMOS
2010
Springer
13 years 9 months ago
Conflict Resolution Strategies During Product Configuration
During product configuration, users are prone to make errors because of complexity and lack of system knowledge. Such errors cause conflicts (i.e., incompatible choices selected) a...
Alexander Nöhrer, Alexander Egyed
JOT
2007
73views more  JOT 2007»
13 years 7 months ago
CM - Configuration Change Management
Configuration management, the traditional CM, has been subsumed by a new CM, change management. The strategic organization looks ahead and this includes planning for change. This ...
John McGregor
CHI
2011
ACM
12 years 11 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
ACMICEC
2007
ACM
97views ECommerce» more  ACMICEC 2007»
13 years 11 months ago
Pricing web 2.0 related services: peer production
Peer production has played an important role in the economics of Web 2.0 related services. User participation and contribution become the main driving dynamics of this new economi...
Yung-Ming Li, Yi-Lin Lee
COCO
2008
Springer
146views Algorithms» more  COCO 2008»
13 years 9 months ago
A Direct Product Theorem for Discrepancy
Discrepancy is a versatile bound in communication complexity which can be used to show lower bounds in the distributional, randomized, quantum, and even unbounded error models of ...
Troy Lee, Adi Shraibman, Robert Spalek