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SIGUCCS
2000
ACM
14 years 23 days ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
CIA
1999
Springer
14 years 21 days ago
Mobile-Agent Mediated Place Oriented Communication
When we communicate with others in a most primitive way like face-to-face conversation, we normally gather at a common physical place. This physical constraint has been recognized ...
Yasuhiko Kitamura, Yasuhiro Mawarimichi, Shoji Tat...
COOPIS
2004
IEEE
14 years 4 days ago
Component-Based Dynamic QoS Adaptations in Distributed Real-Time and Embedded Systems
Large scale distributed real time and embedded (DRE) applications are complex entities that are often composed of different subsystems and have stringent Quality of Service (QoS) r...
Praveen Kaushik Sharma, Joseph P. Loyall, George T...
ICWN
2003
13 years 9 months ago
Providing Secondary Access in a Cellular Network
— Most wireless systems receive a license that gives them exclusive access to a block of spectrum. Exclusivity guarantees adequate quality of service, but it also leads to inefï¬...
Sooksan Panichpapiboon, Jon M. Peha
CONEXT
2009
ACM
13 years 9 months ago
StarClique: guaranteeing user privacy in social networks against intersection attacks
Building on the popularity of online social networks (OSNs) such as Facebook, social content-sharing applications allow users to form communities around shared interests. Millions...
Krishna P. N. Puttaswamy, Alessandra Sala, Ben Y. ...