With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
: A PSE toolkit is a group of technologies within a software architecture through which multiple PSEs can be built for different application domains. The effective use of a PSE too...
This paper presents a geo-temporal gazetteer Web service that provides access to names of places and historical periods, together with the associated geotemporal information. With...
Software that runs in the network environment is facing with many challenges. One of them is the dynamic feature of the network. To keep the quality of service, the service entity...
One of the hardest tasks in any healthcare application is the management of knowledge. Organisational information as well as medical concepts should be represented in an appropriat...