Systems connected to the Internet are highly susceptible to denial-of-service attacks that can compromise service availability, causing damage to customers and providers. Due to e...
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...
The Semantic Web initiative puts emphasis not primarily on putting data on the Web, but rather on creating links in a way that both humans and machines can explore the Web of data...
Utility computing has been anticipated to be the next generation of computing usage. Users have the freedom to easily switch to any commercial computing service to complete jobs w...
This article reports on analyses of usage and design activities by users of the Instructional Architect (IA), an end-user authoring tool designed to support easy access to and use...