Group awareness is an important part of synchronous collaboration, and support for group awareness can greatly improve groupware usability. However, it is still difficult to build ...
Synchronous groupware applications support people collaborating in real time over a distance. The world wide web supports asynchronous collaboration by allowing people to share dis...
Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...
Two of the most difficult problems faced by developers of synchronous groupware applications are the handling of multiple session connections and the maintenance of replicated dat...
We propose an analytic method to evaluate groupware design. The method was inspired by GOMS, a well-known approach to analyze usability problems with single-user interfaces. GOMS h...