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» Revenue management: Models and methods
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CASCON
1997
135views Education» more  CASCON 1997»
13 years 11 months ago
Automatic generation of performance models using the distributed management framework (DMF)
The purpose of the Distributed Management Framework (DMF) is to provide a layer of ion at a level convenient for management application developers. Specifically, it liberates the ...
Asham El Rayess, Jerome A. Rolia
MANSCI
2008
116views more  MANSCI 2008»
13 years 9 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
KDD
2007
ACM
160views Data Mining» more  KDD 2007»
14 years 10 months ago
Show me the money!: deriving the pricing power of product features by mining consumer reviews
The increasing pervasiveness of the Internet has dramatically changed the way that consumers shop for goods. Consumergenerated product reviews have become a valuable source of inf...
Nikolay Archak, Anindya Ghose, Panagiotis G. Ipeir...
INFOCOM
2002
IEEE
14 years 2 months ago
Distributed Partial Information Management (DPIM) Schemes for Survivable Networks - Part I
—This paper describes a novel framework, called Distributed Partial Information Management (or DPIM). It addresses several major challenges in achieving efficient shared path pr...
Chunming Qiao, Dahai Xu
TON
2002
116views more  TON 2002»
13 years 9 months ago
Managing capacity for telecommunications networks under uncertainty
The existing telecommunications infrastructure in most of the world is adequate to deliver voice and text applications, but demand for broadband services such as streaming video an...
Yann d'Halluin, Peter A. Forsyth, Kenneth R. Vetza...