It is now a common practice for e-commerce Web sites to enable their customers to write reviews of products that they have purchased. Such reviews provide valuable sources of info...
Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
A central issue in knowledge management and software process improvement is to learn from experience. In software engineering, most experience is gathered in projects, which makes ...
Abstract. Use cases are a popular way of specifying functional requirements of computer-based systems. Each use case contains a sequence of steps which are described with a natural...
Alicja Ciemniewska, Jakub Jurkiewicz, Lukasz Olek,...