We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
Workflow systems provide automated support that enables organizations to efficiently and reliably move important data through their routine business processes. For some organizati...
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
: The widely accepted possible benefits of formal methods on the one hand and their minor use compared to informal or graphical description techniques on the other hand have repeat...