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ISCC
1999
IEEE
121views Communications» more  ISCC 1999»
13 years 12 months ago
Customer Service Management: Towards a Management Information Base for an IP Connectivity Service
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
Michael Langer, Stefan Loidl, Michael Nerb
ICDIM
2007
IEEE
13 years 7 months ago
The internet of services: Global industrialization of information intensive services
Web Services have experienced great interest during the last years as they were expected to act as enablers of seamless application-to-application integration both within company ...
Christoph Schroth
HICSS
2008
IEEE
147views Biometrics» more  HICSS 2008»
14 years 2 months ago
Exploring Barriers to Innovation Diffusion in Health Care Service Organizations: An Issue for Effective Integration of Service A
- This study explores the diffusion of innovations in health care service organizations. The importance of the diffusion arises from the direct effect of innovations on the quality...
Tugrul U. Daim, R. Tarcan Tarman, Nuri Basoglu
NLDB
2005
Springer
14 years 1 months ago
Combining Data-Driven Systems for Improving Named Entity Recognition
Abstract. The increasing flow of digital information requires the extraction, filtering and classification of pertinent information from large volumes of texts. An important pre...
Zornitsa Kozareva, Óscar Ferrández, ...
CORR
2010
Springer
113views Education» more  CORR 2010»
13 years 7 months ago
A two-step fusion process for multi-criteria decision applied to natural hazards in mountains
Abstract--Mountain river torrents and snow avalanches generate human and material damages with dramatic consequences. Knowledge about natural phenomenona is often lacking and exper...
Jean-Marc Tacnet, Mireille Batton-Hubert, Jean Dez...