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NAACL
2004
13 years 10 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
ICDCSW
2005
IEEE
14 years 2 months ago
Using a Fairness Monitoring Service to Improve Load-Balancing in DSR
Many routing protocols for MANETs do not promote a balanced use of resources among the participating nodes, since they are designed to optimize other criteria, such as the number ...
Hugo Miranda, Luís Rodrigues
PODC
2003
ACM
14 years 2 months ago
Geometric ad-hoc routing: of theory and practice
All too often a seemingly insurmountable divide between theory and practice can be witnessed. In this paper we try to contribute to narrowing this gap in the field of ad-hoc rout...
Fabian Kuhn, Roger Wattenhofer, Yan Zhang, Aaron Z...
ER
1998
Springer
145views Database» more  ER 1998»
14 years 1 months ago
Design and Analysis of Quality Information for Data Warehouses
Data warehouses are complex systems that have to deliver highly-aggregated, high quality data from heterogeneous sources to decision makers. Due to the dynamic change in the requir...
Manfred A. Jeusfeld, Christoph Quix, Matthias Jark...
WSC
2004
13 years 10 months ago
A Case Study in Meta-Simulation Design and Performance Analysis for Large-Scale Networks
Simulation and Emulation techniques are fundamental to aid the process of large-scale protocol design and network operations. However, the results from these techniques are often ...
David W. Bauer, Garrett R. Yaun, Christopher D. Ca...