The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
The primary goal of smart homes is to provide their users with the maximum comfort and convenience. In this paper, we present a profile management framework for situation-dependen...
Meta-design of socio-technical systems is an approach which complies with the need of integrating two different types of structures and processes: technical systems which are engi...
: Scenario-based approaches are becoming ubiquitous in systems analysis and design but their definition and scope remain vague. Complementing the recently proposed CREWS classifica...
Klaus Weidenhaupt, Klaus Pohl, Matthias Jarke, Pet...
Interaction graphs are ubiquitous in many fields such as bioinformatics, sociology and physical sciences. There have been many studies in the literature targeted at studying and m...