This paper describes a hierarchical architecture of active policies that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of ...
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
As the Internet evolves into an all-IP communication infrastructure, a key issue to consider is that of creating and managing IP-based services with efficient resource utilization...
Yu Cheng, Ramy Farha, Myung-Sup Kim, Alberto Leon-...
This paper describes a Rule Based Service Level Agreement language called RBSLA which is based on RuleML. With this language SLAs can be implemented in a machine readable syntax w...
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...