There are many e-commerce applications on the web. A common shortcoming is the lack of customer service and marketing analysis tools in most ecommerce web sites. In order to overc...
Diverse uses of information technology (IT) in organizations affect privacy. Developers of electronic commerce, database management, security mechanisms, telecommunication and col...
Web personalization is the process of customizing a web site to the needs of each specific user or set of users, taking advantage of the knowledge acquired through the analysis of ...
Distributed Web-server systems have been widely used to provide effective Internet services. The management of these systems requires dynamic controls of the Web traffic. With the...
Runtime monitoring is key to the effective management of enterprise and high performance applications. To deal with the complex behaviors of today’s multi-tier applications runn...