Millions of research funding has been put down to develop - what I call - old forms - of reasoning that are characterized by strong focus on theoretical properties and strict adher...
This paper focuses on ‘user browsing graph’ which is constructed with users’ click-through behavior modeled with Web access logs. User browsing graph has recently been adopt...
eLearning is developing at an ever increasing rate as universities and colleges recognize its vast potential to reach a deeper and fragmented student pool. For a while, eLearning ...
We describe the architecture of a hypertext resource discovery system using a relational database. Such a system can answer questions that combine page contents, metadata, and hyp...
Soumen Chakrabarti, Martin van den Berg, Byron Dom
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...