Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...
Two important performance metrics in collaborative systems are local and remote response times. Previous analytical and simulation work has shown that these response times depend ...
Family and friends naturally maintain an awareness of each other on an ongoing basis (e.g., knowing one’s schedule, health issues) and many technologies are now being contemplat...
This paper describes and analyses the early developmental stages of a community learning network based in an urban community and social service agency. With government funding, th...
Robert Luke, Andrew Clement, Randall Terada, Domin...
we have documented shares some of the influences discussed by Ackerman et. al., but has unique dynamics of its own which present unique technical and social demands. Using several ...