This paper presents the works done by several research groups from University of Extremadura and CETA-CIEMAT (Centro Extreme˜no de Tecnolog´ıas Avanzadas) in order to deploy an ...
The case-based reasoning approach to email response consists of reusing past messages to synthesize new responses to incoming requests. This task presents various challenges due to...
Abstract. Systems for the support of customer relationship management are becoming increasingly attractive for vendors. Loyalty systems provide an interesting possibility for vendo...
Matthias Enzmann, Marc Fischlin, Markus Schneider ...
This paper provides descriptive research about a successful collaborative vision development process undertaken for a regional United Way. The entire process from learning about t...
Internet voting, sometimes proposed as a means of enhancing democratic participation, is partly inspired by the democratic process of newsgroup creation on Usenet. To better under...