Service-level agreements (SLAs) establish a contract between service providers and clients concerning Quality of Service (QoS) parameters. Without proper penalties, service provid...
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...
Analysis of network and application pegormance is traditionally based on mathematical models derived from first principles. Such models are usually complex, diflcult to use, and d...
Abstract— The scale, reliability, and cost requirements of enterprise data centers require automation of center management. Examples include provisioning, scheduling, capacity pl...
Sandip Agarwala, Yuan Chen, Dejan S. Milojicic, Ka...
This paper proposes a novel approach for managing IP-based services and applications, reflecting the authors’ experience with the IBM Global Network. It describes how one can e...