As the use of the World Wide Web becomes more pervasive within our society, businesses and institutions are required to migrate a wide range of services to the web. Difficulties a...
Janet Lavery, Cornelia Boldyreff, Bin Ling, Colin ...
— Availability is one of the important factors to be considered for business-driven IT service management. This paper addresses the issue of analyzing what we call availability w...
Lei Xie, Jing Luo, Jie Qiu, John A. Pershing, Ying...
A broader use of e-services for cross enterprise collaboration requires the services to be analysed and designed with a clear business focus. From a business perspective, the e-se...
Martin Henkel, Erik Perjons, Jelena Zdravkovic, Ch...
In recent years, Software-as-a-Service (SaaS) is gaining momentum with more and more successful adoptions. Several companies including some well known names have embraced this new...
Atomicity is a desirable property for business processes to conduct transactions in Business-to-Business (B2B) collaboration. Although it is possible to reason about atomicity of ...