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» Selecting Web services based on past user experiences
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WSDM
2010
ACM
197views Data Mining» more  WSDM 2010»
14 years 2 months ago
Beyond DCG: user behavior as a predictor of a successful search
Web search engines are traditionally evaluated in terms of the relevance of web pages to individual queries. However, relevance of web pages does not tell the complete picture, si...
Ahmed Hassan, Rosie Jones, Kristina Lisa Klinkner
ICITA
2005
IEEE
14 years 1 months ago
A Web Redirection Service for Variant Chinese Domain Name Resolution
Many efforts in past years have been made to lower the linguistic barriers for non-native English speakers to access the Internet. IDNA [2] focuses on access to Internationalized ...
Jeng-Wei Lin, Li-Ming Tseng, Jan-Ming Ho, Feipei L...
SIGUCCS
2000
ACM
14 years 7 days ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
ADMA
2008
Springer
123views Data Mining» more  ADMA 2008»
14 years 2 months ago
Supporting Customer Retention through Real-Time Monitoring of Individual Web Usage
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
Peter Hofgesang, Jan Peter Patist
WWW
2006
ACM
14 years 8 months ago
Automatic identification of user interest for personalized search
One hundred users, one hundred needs. As more and more topics are being discussed on the web and our vocabulary remains relatively stable, it is increasingly difficult to let the ...
Feng Qiu, Junghoo Cho