We describe a case study in which experimental collaboration technologies were used for over two years in the real, ongoing work process of intellectual property management (IPM) ...
Thomas P. Moran, Patrick Chiu, Steve R. Harrison, ...
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
—A new approach to perform feasibility studies using business process models is proposed. The utilization of the improved Role Activity Diagram notations has led to the extractio...
This tool demonstration presents an extension of the ARIS Business Architect in order to better cope with the high variability of business process models in practice. This extensio...
Manfred Reichert, Steve Rechtenbach, Alena Hallerb...
Abstract. Service Oriented Architecture (SOA) forms an ideal infrastructure for Business Process Management as applications are invoked using standard interfaces and protocols. Aut...