The success of organizations or business networks depends on fast and well-founded decisions taken by the relevant people in their specific area of responsibility. To enable time...
The research reported in this paper examines how business value is being created and delivered by IT in large private organisations in Australia. The critical organisational gover...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Information, stored in databases, is a key competitive advantage of many companies. However, this importance does not imply that managers will view data as a strategic resource or...
Adoption of advanced automated SE (ASE) tools would be favored if a business case could be made that these tools are more valuable than alternate methods. In theory, software pred...
Tim Menzies, Oussama El-Rawas, Jairus Hihn, Martin...