During the last decades eGovernment has been a vivid, dynamic research and development area. As services are being transformed, electronic documents and web services appear every d...
In this paper, we present some results of an ongoing research involving the design and implementation, in an eGovernment scenario, of a multi-version repository of norm texts suppo...
This paper gives an overview of the state of the art in the field of HCI (Human-Computer Interaction) and investigates the applicability of HCI research to the development of larg...
: Addressing new public challenges such as the one-stop government and improved service quality, we introduce serviceflow management as a generic concept to coordinate cross-organi...