Organizations often change their business processes. These changes lead to adjustments in the business process support (BPS) system. The impact of a change in a business process ma...
Globalisation and competitive pressure urge many organisations to radically change business processes. Although this approach can provide significant benefits such as reducing cos...
This manuscript proposes a guiding methodology to obtain a software system that supports the execution of the business processes existing within an organization. The methodology pr...
Francisco J. Duarte, Ricardo Jorge Machado, Jo&ati...
Service orientation is one of the solutions for achieving agile enterprises, that helps make an alignment between business and information technology. By the influx of service ori...
One of the main concerns of IT governance is IT’s delivery of value to the business, which is driven by strategic business and IT alignment (SBITA). How to operationally assess ...