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ESWS
2007
Springer
13 years 10 months ago
Web Service Contracting: Specification and Reasoning with SCIFF
The semantic web vision will facilitate automation of many tasks, including the location and dynamic reconfiguration of web services. In this article, we are concerned with a speci...
Marco Alberti, Federico Chesani, Marco Gavanelli, ...
SWAP
2008
13 years 8 months ago
Exploiting Semantic Technology in Computational Logic-based Service Contracting
Dynamic composition of web services requires an automated step of contracting, i.e., the computation of a possibly fruitful interaction between two (or more) services, based on the...
Marco Alberti, Massimiliano Cattafi, Marco Gavanel...
MANSCI
2008
116views more  MANSCI 2008»
13 years 6 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
WWW
2008
ACM
14 years 7 months ago
A logical framework for modeling and reasoning about semantic web services contract
In this paper, we incorporate concrete domain and action theory into a very expressive Description Logic (DL), called ALCQO. Notably, this extension can significantly augment the ...
Hai Liu, Qing Li, Naijie Gu, An Liu
IEEESCC
2006
IEEE
14 years 23 days ago
Linking contracts, processes and services: an event-driven approach
This paper addresses the problem of mapping business contract conditions onto the messages and rules that represent service interactions in a collaborative business process. We de...
Zoran Milosevic, Maria E. Orlowska, Shazia Wasim S...