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HICSS
2002
IEEE
89views Biometrics» more  HICSS 2002»
14 years 11 days ago
ICT-Impact on Services
The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
Alexander G. Bielowski, Rita Walczuch
POLICY
2005
Springer
14 years 27 days ago
Policy Conflict Analysis for Quality of Service Management
Policy-based management provides the ability to (re-)configure differentiated services networks so that desired Quality of Service (QoS) goals are achieved. Relevant configuration...
Marinos Charalambides, Paris Flegkas, George Pavlo...
CIKM
2010
Springer
13 years 6 months ago
Automatic metadata extraction from multilingual enterprise content
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
Melike Sah, Vincent Wade
ACSAC
2002
IEEE
14 years 11 days ago
Composable Tools For Network Discovery and Security Analysis
Security analysis should take advantage of a reliable knowledge base that contains semantically-rich information about a protected network. This knowledge is provided by network m...
Giovanni Vigna, Fredrik Valeur, Jingyu Zhou, Richa...
GI
2004
Springer
14 years 24 days ago
Developing Web Applications for Small and Medium-sized Enterprises - An Experience Report
: In this paper we describe one of the authors’ experiences working for an IT service provider in an SME environment. The paper starts with an analysis of the factors typical for...
Markus Aleksy, Ralf Gitzel, Michael Schwind