The future customer service provided by call centres will be changed due to new web-based interactive multimedia technologies. Technical support will be offered in a completely new...
Oliver Schreer, Ralf Tanger, Peter Eisert, Peter K...
Abstract. The extension of Internet services to public transport passengers is slowly becoming inevitable. To this end, it is envisaged that high-speed local area networks will be ...
Muhammad Ali Malik, Salil S. Kanhere, Mahbub Hassa...
Ethernet is a widely used low-cost networking technology. It however lacks the determinism and resource management features needed to meet realtime requirements of multimedia appli...
Supporting uninterrupted services for distributed soft real-time applications is hard in resource-constrained and dynamic environments, where processor or process failures and sys...
The e ective design of composite dependable and real-time protocols entails demonstrating their proof of correctness and, in practice, the e cient delivery of services. We focus o...