In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Abstract. Service Level Agreements (SLA) are needed to allow business interactions to rely on Internet services. Service Level Objectives (SLO) specify the committed performance le...
In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements ...
Lianne Bodenstaff, Andreas Wombacher, Manfred Reic...
Challenging usage policy issues can arise within virtual organizations (VOs) that integrate participants and resources spanning multiple physical institutions. Participants may wi...
Commercial operating systems have recently introduced mandatory access controls (MAC) that can be used to ensure system-wide data confidentiality and integrity. These protections...