Automation of versatile process management will aid greater efficiency and lower costs. It is widely expected that highly structured agreements should be executed and enforced aut...
Resource sharing within grid collaborations usually implies specific sharing mechanisms at participating sites. Challenging policy issues can arise in such scenarios that integrate...
A key consideration in building differentiated network services is the feasibility of maintaining stable and consistent service level agreements across multiple networks where allo...
Nemo Semret, Raymond R.-F. Liao, Andrew T. Campbel...
The diffusion of service oriented architectures introduces the need for novel testing approaches. On the one side, testing must be able to identify failures in the functionality ...
Massimiliano Di Penta, Gerardo Canfora, Gianpiero ...
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...