—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
Abstract—Open Web-based and social platforms dramatically influence models of work. Today, there is an increasing interest in outsourcing tasks to crowdsourcing environments tha...
Harald Psaier, Florian Skopik, Daniel Schall, Scha...
Effective and efficient Quality of Service (QoS) management is critical for a service grid to meet the requirements of both grid users and service providers. We introduce Q-GSM, a ...
The Business Process Execution Language BPEL4WS has emerged to introduce process dimension in Web Services coordination. At the same time, a lot of needs related to business proces...
— Two rate SLAs become increasingly popular in today’s Internet, allowing a customer to save money by paying one price for committed traffic and a much lower price for additio...