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BDIM
2007
IEEE
85views Business» more  BDIM 2007»
14 years 1 months ago
Frameworks for Business-driven Service Level Management: A Criteria-based Comparison of ITIL and NGOSS
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
Thomas Schaaf
EDOC
2011
IEEE
12 years 7 months ago
Resource and Agreement Management in Dynamic Crowdcomputing Environments
Abstract—Open Web-based and social platforms dramatically influence models of work. Today, there is an increasing interest in outsourcing tasks to crowdsourcing environments tha...
Harald Psaier, Florian Skopik, Daniel Schall, Scha...
APWEB
2005
Springer
14 years 1 months ago
Q-GSM: QoS Oriented Grid Service Management
Effective and efficient Quality of Service (QoS) management is critical for a service grid to meet the requirements of both grid users and service providers. We introduce Q-GSM, a ...
Hanhua Chen, Hai Jin, Feng Mao, Hao Wu
DEXA
2006
Springer
152views Database» more  DEXA 2006»
13 years 11 months ago
Concurrency Management in Transactional Web Services Coordination
The Business Process Execution Language BPEL4WS has emerged to introduce process dimension in Web Services coordination. At the same time, a lot of needs related to business proces...
Adnene Guabtni, François Charoy, Claude God...
NETWORK
2007
145views more  NETWORK 2007»
13 years 7 months ago
Analysis of Shared Memory Priority Queues with Two Discard Levels
— Two rate SLAs become increasingly popular in today’s Internet, allowing a customer to save money by paying one price for committed traffic and a much lower price for additio...
Shlomi Bergida, Yuval Shavitt