We present a generic Service Level Agreement (SLA)-driven service provisioning architecture, which enables dynamic and flexible bandwidth reservation schemes on a per-user or a per...
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
We present a policy-based approach to managing congestions in Short Message Service (SMS) systems. Congestion situations typically occur on SMS Gateways (SMSGs), which route SMS m...
Alberto Gonzalez Prieto, Roberto Cosenza, Rolf Sta...
in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
This paper examines how quality for one type of preventive health care services, screening services are determined under competition and explores its links with the treatment servi...