IT organizations are facing significant business and technical challenges today. On the business realm, companies are increasingly outsourcing their IT operations to specialized I...
Santhosh Kumaran, Tian Chao, Kamal Bhattacharya, P...
The proliferation of smart spaces and emergence of new standards, such as Web Services, have paved the way for a new breed of software systems. Often the complete functional and Qo...
Currently, business requirements for rapid operational efficiency, customer responsiveness as well as rapid adaptability are driving the need for ever increasing communication and...
Pierre de Leusse, Theodosis Dimitrakos, David Bros...
Abstract. In a service-oriented world, a long-running business process can be implemented as a set of stateful services that represent the individual but coordinated steps that mak...
Surya Nepal, Alan Fekete, Paul Greenfield, Julian ...
One of the main concerns of IT governance is IT’s delivery of value to the business, which is driven by strategic business and IT alignment (SBITA). How to operationally assess ...