Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...
Emergencies happen frequently and handling them effectively is necessary. In many cases, emergencies are treated by a static procedure, without considering the requirements of th...
There is an emergence of cloud application platforms such as Microsoft’s Azure, Google’s App Engine and Amazon’s EC2/SimpleDB/S3. Startups and Enterprise alike, lured by the...
Over the last decade, the role of information technology in enterprises has been transforming from one of providing automation services to one of enabling business innovation. ITâ...
We describe how development productivity for multi-tier webbased database ‘forms’ oriented applications can be significantly improved using ‘InstantApps’, an interpretive ...
Gautam Shroff, Puneet Agarwal, Premkumar T. Devanb...