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124
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SIGMETRICS
2003
ACM
15 years 7 months ago
Queueing systems with long-range dependent input process and subexponential service times
We analyze the asymptotic tail distribution of stationary waiting times and stationary virtual waiting times in a singleserver queue with long-range dependent arrival process and ...
Cathy H. Xia, Zhen Liu
139
Voted
CLOUD
2010
ACM
15 years 7 months ago
Fluxo: a system for internet service programming by non-expert developers
Over the last 10–15 years, our industry has developed and deployed many large-scale Internet services, from e-commerce to social networking sites, all facing common challenges i...
Emre Kiciman, V. Benjamin Livshits, Madanlal Musuv...
107
Voted
ECIS
2001
15 years 4 months ago
Re orienting information systems for customer centric service: The case of the Greek Ministry of Finance
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
Dimitrios S. Stamoulis, Dimitris Gouscos, Panagiot...
123
Voted
SIGMETRICS
2010
ACM
152views Hardware» more  SIGMETRICS 2010»
15 years 1 months ago
A fluid approximation for large-scale service systems
We introduce and analyze a deterministic fluid model that serves as an approximation for the Gt/GI/st + GI manyserver queueing model, which has a general time-varying arrival pro...
Yunan Liu, Ward Whitt
85
Voted
EUROMICRO
2005
IEEE
15 years 8 months ago
QoSOnt: a QoS Ontology for Service-Centric Systems
This paper reports on the development of QoSOnt: an ontology for Quality of Service (QoS). Particular focus is given to its application in the field of service-centric systems. Qo...
Glen Dobson, Russell Lock, Ian Sommerville