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» Service systems, service scientists, SSME, and innovation
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ACSW
2007
13 years 10 months ago
A Privacy Enhancing Mechanism based on Pseudonyms for Identity Protection in Location-Based Services
Over the past years Mobile Business has gained significant progress not only because of higher transfer rates as well as advanced processing power and memory capabilities of netw...
Oliver Jorns, Gerald Quirchmayr, Oliver Jung
FLAIRS
2006
13 years 10 months ago
Modeling Bayesian Networks for Autonomous Diagnosis of Web Services
We took an innovative approach to service level management for network enterprise systems by using integrated monitoring, diagnostics, and adaptation services in a service-oriente...
Haiqin Wang, Guijun Wang, Alice Chen, Changzhou Wa...
HICSS
2008
IEEE
141views Biometrics» more  HICSS 2008»
14 years 3 months ago
Online Services, Customer Characteristics and Usability Requirements
Designing web sites that are responsive to customer needs is a critical prerequisite for the success of online services. Recently, a usability evaluation procedure, based on the M...
Anne P. Massey, Vijay Khatri, Mitzi M. Montoya-Wei...
HICSS
2006
IEEE
96views Biometrics» more  HICSS 2006»
14 years 2 months ago
Employee Technology Readiness and Adoption of Wireless Technology and Services
In this paper, we examine the relationship between users’ technology readiness (specifically employees) and their adoption of wireless technology and services in a longitudinal ...
Ai-Mei Chang, P. K. Kannan
AAAI
1997
13 years 10 months ago
DISXPERT: A Social Security Disability Screening Expert System
This case study paper reports on the development and implementation of DISXPERT, a rule-based expert system tool for referral of social security disability recipients to vocationa...
James R. Nolan