— We adopt a form of group communication, called channeled multicast, for active rooms and other scenarios featuring strict real-time requirements, inherently unreliable communic...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
This paper studies a text mining problem, comparative sentence mining. A comparative sentence expresses an ordering relation between two sets of entities with respect to some comm...
The inherent difficulty in supporting human usability in large control systems--such as building environmental and security systems--derives from the large diversity of components...
Robin R. Penner, Erik S. Steinmetz, Christopher L....
A Distributed Constraint Optimization Problem (DCOP) is a fundamental problem that can formalize various applications related to multi-agent cooperation. Since it is NP-hard, consi...