For newly designed or transformed business processes, accurately predicting business performances such as costs and customer services before actual deployment is very important. W...
This paper aims to and illustrate that simulation and queuing theory can and should go hand in hand for a variety of practical problems, both in daily-life and industry, which are...
—Knowing the dependencies among computing assets and services provides insights into the computing and business landscape, therefore, facilitating low-risk timely changes in supp...
Alexandru Caracas, Andreas Kind, Dieter Gantenbein...
Operating rooms are regarded as the most costly hospital facilities. Due to rising costs and decreasing reimbursements, it is necessary to optimize the efficiency of the operating...
The purpose of this paper is to describe the work in progress related to the customisation, the trial and the evaluation of an innovative e-learning platform for manager upgrade i...