During service engagements, project managers frequently encounter resource constraint issues. For each resource shortfall encountered, a project manager must decide among a narrow...
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
This research examines the performance of CONWIP versus "push" workload control in a simple, balanced manufacturing flowline. Analytical models and simulation experiment...
Spatial phenomena attract increasingly interest in computational biology. Molecular crowding, i.e. a dense population of macromolecules, is known to have a significant impact on t...
There are many methods for assessing the quality of microarray data, but little guidance regarding what to do when defective data is identified. Depending on the scientific questio...