People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...
The computer and communication systems that office workers currently use tend to interrupt at inappropriate times or unduly demand attention because they have no way to determine ...
James Fogarty, Andrew Jensen Ko, Htet Htet Aung, E...
Current systems often create socially awkward interruptions or unduly demand attention because they have no way of knowing if a person is busy and should not be interrupted. Previ...
Web photos in social media sharing websites such as Flickr are generally accompanied by rich but noisy textual descriptions (tags, captions, categories, etc.). In this paper, we p...
Communities of practice (COPs) have been around since the founding of the first social networks many millennia ago. Organizations around the world over the last two decades have l...