Event-based systems are increasingly gaining widespread attention for applications that require integration with loosely coupled and distributed systems for time-critical business...
Szabolcs Rozsnyai, Josef Schiefer, Alexander Schat...
We propose a new matrix completion algorithm— Kernelized Probabilistic Matrix Factorization (KPMF), which effectively incorporates external side information into the matrix fac...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Large graph databases are commonly collected and analyzed in numerous domains. For reasons related to either space efficiency or for privacy protection (e.g., in the case of socia...
The new generation of open networked IT systems poses particular challenges to software engineering due to their evolving nature and their high quality requirements. In particular...