Although ethnography has become a common approach in HCI research and design, considerable confusion still attends both ethnographic practice and the criteria by which it should b...
Agile methodologies represent a ‘people’ centered approach to delivering software. This paper investigates the social processes that contribute to their success. Qualitative g...
Ethnography has become a staple feature of IT research over the last twenty years, shaping our understanding of the social character of computing systems and informing their desig...
Andy Crabtree, Steve Benford, Chris Greenhalgh, Pa...
Designing for a supple interaction, involving users bodily and emotionally into a ‘dance’ with a system is a challenging task. Any break-ups in interaction become fatal to the...
Online social media applications have exploded in popularity in the Web. In most of these applications, users interact with other users and create content that becomes available o...