A challenge for many online production communities is to direct their members to accomplish tasks that are important to the group, even when these tasks may not match individual m...
This paper examines sustained, socially-situated engagement in online learning communities. We propose three levels of engagement that are examined through an empirical study of j...
Many businesses are now using online communities to interact with their customers and to realise the many benefits such communities offer. However, there remains little understand...
As online communities, such as social network sites, mature, they face challenges in sustaining user engagement. To address this, we designed and deployed a rating system to encou...
Rosta Farzan, Joan Morris DiMicco, Beth Brownholtz
Users of online social networking communities are disclosing large amounts of personal information, putting themselves at a variety of risks. Our ongoing research investigates mec...
Heather Richter Lipford, Andrew Besmer, Jason Wats...