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» Social networking: Communication revolution or evolution
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CIKM
2009
Springer
14 years 1 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
INFOCOM
2009
IEEE
14 years 1 months ago
Delivery Properties of Human Social Networks
—The recently proposed Pocket Switched Network paradigm takes advantage of human social contacts to opportunistically create data paths over time. We examine how effective such a...
Nishanth Sastry, Karen R. Sollins, Jon Crowcroft
EDBT
2008
ACM
166views Database» more  EDBT 2008»
14 years 7 months ago
Social ties and their relevance to churn in mobile telecom networks
Social Network Analysis has emerged as a key paradigm in modern sociology, technology, and information sciences. The paradigm stems from the view that the attributes of an individ...
Koustuv Dasgupta, Rahul Singh, Balaji Viswanathan,...
ICSE
2001
IEEE-ACM
13 years 11 months ago
Workshop on Software Engineering and Mobility
Mobility is redefining the hardware and software fabric of distributed systems. Wireless communication allows network hosts to participate in a distributed computation while on t...
Gruia-Catalin Roman, Gian Pietro Picco
SIGCOMM
2009
ACM
14 years 1 months ago
Temporal distance metrics for social network analysis
The analysis of social and technological networks has attracted a lot of attention as social networking applications and mobile sensing devices have given us a wealth of real data...
John Tang, Mirco Musolesi, Cecilia Mascolo, Vito L...