Although many off-line organizations give their employees training, mentorship, a cohort and other socialization experiences that improve their retention and productivity, online ...
Rosta Farzan, Robert Kraut, Aditya Pal, Joseph A. ...
Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can provide mid-level design principles to address this ...
Gerard Beenen, Kimberly S. Ling, Xiaoqing Wang, Kl...
This paper considers the theory of social capital and volunteerism in an online gaming community, the Internet Chess Club (ICC). We discuss how increased social capital provides b...
When integrating data from multiple sources, a key task that online communities often face is to match the schemas of the data sources. Today, such matching often incurs a huge wor...