Knowledge Management is a necessary and integral part of an effective and successful support organization, yet it is also a buzzword that is perhaps over-hyped and over-used. How ...
We present our EU-sponsored research in the domain of individual knowledge management and collaborative learning: the MailTack system. MailTack is a stand-alone software tool that...
Marco C. Bettoni, Robert Ottiger, Rolf Todesco, Ku...
In this paper, we provide a report about the 8th French-speaking conference on Knowledge Discovery and Management (EGC'2008) [1] held in Sophia Antipolis, France, from Januar...
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
Over the last few years, object-oriented techniques have gained an increasing recognition both in software engineering and in AI. Object-oriented systems present undisputable adva...