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SIGUCCS
2000
ACM
13 years 11 months ago
Knowledge Management: A Cookbook for Beginners
Knowledge Management is a necessary and integral part of an effective and successful support organization, yet it is also a buzzword that is perhaps over-hyped and over-used. How ...
Geoffrey Marsh
DEXAW
2002
IEEE
96views Database» more  DEXAW 2002»
14 years 1 months ago
Individual Knowledge Management with MailTack
We present our EU-sponsored research in the domain of individual knowledge management and collaborative learning: the MailTack system. MailTack is a stand-alone software tool that...
Marco C. Bettoni, Robert Ottiger, Rolf Todesco, Ku...
SIGKDD
2008
104views more  SIGKDD 2008»
13 years 8 months ago
8th French-speaking conference on knowledge discovery and management (EGC2008): conference report
In this paper, we provide a report about the 8th French-speaking conference on Knowledge Discovery and Management (EGC'2008) [1] held in Sophia Antipolis, France, from Januar...
Fabrice Guillet, Brigitte Trousse
SIGSOFT
2001
ACM
14 years 8 months ago
An empirical study on the utility of formal routines to transfer knowledge and experience
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
Reidar Conradi, Tore Dybå
IJCAI
1989
13 years 9 months ago
A Technique for Customizing Object-Oriented Knowledge Representation Systems, With An Application to Network Problem Management
Over the last few years, object-oriented techniques have gained an increasing recognition both in software engineering and in AI. Object-oriented systems present undisputable adva...
Lisiane Goffaux, Robert Mathonet