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CSCW
2004
ACM
14 years 1 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
WWW
2004
ACM
14 years 8 months ago
Compositional knowledge management for medical services on semantic web
The vision of the Semantic Web is to reduce manual discovery and usage of Web resources (documents and services) and to allow software agents to automatically identify these Web r...
Yugyung Lee, Chintan Patel, Soon Ae Chun, James Ge...
IAT
2007
IEEE
14 years 2 months ago
Redefining Social Network Services: A Solution to Personal Information and Knowledge Management
Instead of aiming at the augmentation of human communication abilities as other social software does, social network services (SNS) provide better chances for people to enhance th...
Tingting Jiang, Daqing He
ATAL
1997
Springer
14 years 6 days ago
Designing and Implementing a Multi-Agent Architecture for Business Process Management
Abstract. This paper presents a general multi-agent architecture for the management of businessprocesses,and an agent designthat has been implemented within such a system. The auto...
Timothy J. Norman, Nicholas R. Jennings, Peyman Fa...
SIGKDD
2010
101views more  SIGKDD 2010»
13 years 6 months ago
10th international French speaking conference on knowledge discovery and management (EGC2010): conference report
This conference report gives an overview of the 10th International French-speaking conference on Knowledge Discovery and Management (KDM) held in Hammamet, Tunisia, January 26-29,...
Sadok Ben Yahia, Jean-Marc Petit