Agents can freely migrate among open MASs in order to obtain resources or services not found locally. In this scenario, agent actions should be guided for avoiding unexpected behav...
Abstract. Product software vendors have trouble defining their customer configuration updating process; release, delivery and deployment are generally underrated and thus less atte...
Most agile projects rely heavily on good collaboration with the customer in order to achieve project goals and avoid overruns. However, the role of the customer in software projec...
The paper is a case study of customer-initiated software product development. We have observed and participated in system development activities in a commercial software house (com...
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...