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AOIS
2006
13 years 9 months ago
Providing Contextual Norm Information in Open Multi-Agent Systems
Agents can freely migrate among open MASs in order to obtain resources or services not found locally. In this scenario, agent actions should be guided for avoiding unexpected behav...
Carolina Howard Felicíssimo, Ricardo Choren...
ISPW
2010
IEEE
13 years 6 months ago
Benchmarking the Customer Configuration Updating Process of the International Product Software Industry
Abstract. Product software vendors have trouble defining their customer configuration updating process; release, delivery and deployment are generally underrated and thus less atte...
Slinger Jansen, Wouter Buts, Sjaak Brinkkemper, An...
AGILEDC
2007
IEEE
14 years 2 months ago
The Relationship between Customer Collaboration and Software Project Overruns
Most agile projects rely heavily on good collaboration with the customer in order to achieve project goals and avoid overruns. However, the role of the customer in software projec...
Kjetil Moløkken-Østvold, Kristian Ma...
ISEUD
2009
Springer
14 years 3 months ago
Mutual Development: A Case Study in Customer-Initiated Software Product Development
The paper is a case study of customer-initiated software product development. We have observed and participated in system development activities in a commercial software house (com...
Renate Andersen, Anders I. Mørch
ICSE
2005
IEEE-ACM
14 years 8 months ago
Predictors of customer perceived software quality
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...
Audris Mockus, Ping Zhang, Paul Luo Li