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127
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ICSE
2005
IEEE-ACM
16 years 3 months ago
Predictors of customer perceived software quality
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...
Audris Mockus, Ping Zhang, Paul Luo Li
SIGCOMM
2006
ACM
15 years 9 months ago
Planet scale software updates
Fast and effective distribution of software updates (a.k.a. patches) to millions of Internet users has evolved into a critical task over the last years. In this paper, we characte...
Christos Gkantsidis, Thomas Karagiannis, Milan Voj...
104
Voted
CCE
2007
15 years 4 months ago
Context-aware Integration of Collaboration Services for the Support of Mobile Field Operations
: This paper describes concepts for using contextual information in an advanced service environment for the support of mobile maintenance processes. We focus on spatio-temporal con...
Heinz-Josef Eikerling, Matthias Benesch, Frank Ber...
96
Voted
SIGSOFT
2005
ACM
16 years 4 months ago
The story of moose: an agile reengineering environment
Moose is a language-independent environment for reverseand re-engineering complex software systems. Moose provides a set of services including a common meta-model, metrics evaluat...
Oscar Nierstrasz, Stéphane Ducasse, Tudor G...
120
Voted
ICWS
2009
IEEE
16 years 16 days ago
Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
Chris Connelly, Brian Cox, Tim Forell, Rui Liu, De...